Sale items up to 50% off. No Code Necessary.

SHIPPING POLICY

APPROXIMATE SHIPPING TIMES: (does not include weekends/public holidays):

  1. a) USA ~ 5 to 10 business days (tracking system available)

 

  1. b) Rest of the world ~ 7 to 21 business days (tracking system available varies)

 

 

PROCESSING TIME VS SHIPPING TIME

 

Please note that processing time (1-5 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 4-6 business days to be fully processed (checked, packed, and sent to the post office). After your order has been processed, you will receive an email with your online tracking information that you can track on our site under Order Lookup.

 

Processing Time - in very rare instances, may take longer than the stated expected time frame. During busy time like holidays, promotions or other instances processing time might take longer. We do our best to deliver as fast as possible and seek your understanding and patience during such events. 

 

CANCELLING AN ORDER

 

Once an order is placed, we will not be able to cancel it after 30 minutes as your order might have already been processed. Please drop us an email at hello@gimmetheset.com as soon as possible if you'd like to cancel an order that you have just made.

 

UNCLAIMED ORDERS

 

We are not responsible for any packages returned to us as refused, unclaimed, deliverable, or because of incorrect or insufficient addresses. If you notice an incorrect or insufficient address when receiving the confirmation email, email us back as soon as possible at (Your stores email) as a reply to your order confirmation email with the updated details. Once we process the order we are not able to change the address and we are not to be held responsible for incorrect or insufficient addresses.


REFUND POLICY

We typically do not offer refunds on products as we state the shipping time for each product, as well as the product description in each product page and it is up to the customer to read this information and ultimately be the person who purchases. But, if you feel as if your product is damaged, you are able to send us clear evidence through photos of your product, packaging, as well as your customer information by email so our team can solve any problems.


CUSTOM / DUTY FEES


Customs fees are the responsibility of the customer. Please check with your local customs agency regarding fees. Also, kindly note that on rare occasions; customs agents may delay delivery of some packages.

Holiday Season


Due to high volume in sales during the months of October, November and December, we ask that you remain patient. Our customers are important to us and WE strive to make you happy. With that said shipping times may take longer than expected, but we guarantee that your goods will come and you will remain a loyal customer.


Thank you, 

THE SET

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